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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Goyo

May 21, 2025

5  out of  5
rating by Goyo
"Debra and her staff are the best, they explain the in and outs of the policy’s we have and they suggest different options to protect all our assets."
We responded:
"Goyo, I appreciate your five star review! I am delighted to know you had a great experience with my State Farm agency team. If you have any other insurance needs such as Life and Health, please don’t hesitate to reach out. "
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Lee Abramavage

May 18, 2025

5  out of  5
rating by Lee Abramavage
"Have been insured with State Farm for years...the best. Friendly, professional and claims always processed in a timely manner.Thank-you."
We responded:
"Lee, thank you for sharing your experience with my San Francisco, State Farm Agency. I'm glad to know that you’re satisfied with our service and look forward to helping you in the future with other insurance needs such as Life and Health. Your satisfaction is my team's top priority! "
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Christine Chatwell

May 14, 2025

5  out of  5
rating by Christine Chatwell
"I have insurance policies with Statefarm for both my residence and my rental property. Since I have trouble keeping track of the due dates and amounts due for each policy, I call Beverly Colton frequently to inquire about this and ask her to pay online for me. Beverly always makes herself available and is helpful and friendly. My properties have been insured with Statefarm for over 30 years and I’ve so much appreciated the knowledge and professionalism of all the employees."
We responded:
"Christine, thank you for your 5-star review! I appreciate you sharing your experience in working with my team and kind words about Bev in particular. I am also grateful that you took the time to drive up from the central coast to meet with me in San Francisco for your insurance review. I'm glad to know that you’re satisfied with our service and look forward to helping you in the future with other insurance needs such as Life and Health. Like a good neighbor, Debra O'Farrell State Farm Agency is there!"
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florence babbitt

May 8, 2025

5  out of  5
rating by florence babbitt
"I have been with State Farm for over 20 years. I have stayed with them through the ups and downs of the Insurance industry and rate increases because of the incredible people who have been by my side and on my side for all these years. Debra O'Farrell and her team Bev Colton and others are always responsive, helpful and knowledgeable about the many different type of accounts I have with them. They respond quickly with answers to my questions or rate requests and have walked me through some rather difficult processes. I have great respect for Debra and how she handles any and all situations. Grateful!!!"
We responded:
"Flo...Thank you so much for taking the time to share your experience in working with me and my team. I appreciate your shout out to Bev. Working with you has always been a pleasure. I'm glad to know that you’re satisfied with our service and look forward to helping you in the future with other insurance needs such as Life and Health. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patrick Sykes

May 1, 2025

5  out of  5
rating by Patrick Sykes
"The customer service and helpfulness is great at this State Farm agency. Esther had a sense of urgency to help me the same day with something I needed. It was much appreciated. I would recommend the Debra O'Farrell State Farm agency to anyone."
We responded:
"We’re honored by your positive feedback! Esther loves helping you with your insurance needs. We look forward to continuing to provide you with great service! If there is anything else we can do for your Auto, Life and Health insurance needs, just let us know!"
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Alex Lewis

December 27, 2024

5  out of  5
rating by Alex Lewis
"Debra and her team (specifically Esther) have been wonderful to work with. I would highly recommend."
We responded:
"Alex, Thank you for taking the time to share your experience with our Agency! Esther loves helping everyone with their insurance needs. We’re glad to know you’re satisfied with our service and look forward to helping you in the future with other needs such as Life and health. If you ever have any questions or need assistance, we’re here to help!"
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Neil Adit

October 28, 2024

5  out of  5
rating by Neil Adit
"Esther was patient while explaining the process of getting a Personal mobility policy. It was a smooth process overall!"
We responded:
"Neil, Thank you for sharing your experience in working with my team member Esther. We are here for you and all of your insurance needs. Our goal is to listen to what your needs are, offer you solutions with our Auto and Life Insurance products and help protect your assets. We appreciate you as a valued customer!"
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susan rasmussen

September 27, 2024

5  out of  5
rating by susan rasmussen
"Esther Limon from State Farm was extremely helpful. She provided great advice and valuable information as I was settling the estate for my mom. Esther was patient and always kept me informed! Thank you Esther!"
We responded:
"Thank you for sharing your experience in working with my team member Esther. Our goal is to listen to what your needs are, offer you solutions with our Auto, Fire and Life Insurance products and help protect your assets. We are here for you and all of your insurance needs. We appreciate you as a valued customer!"
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Marc G

May 29, 2024

5  out of  5
rating by Marc G
"This is a great office with amazing customer service. Responses are always timely, explanations are always communicated clearly, and everyone is always patient. They make you feel truly valued and cared for."
We responded:
"Marc...Thank you for sharing the experience that you've had with me and my team. Our goal is to listen to what your needs are, offer you solutions with our Auto, Fire and Life Insurance products and help protect your assets. We appreciate you as a valued customer!"
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Paul Rambaud

April 15, 2024

5  out of  5
rating by Paul Rambaud
"I work with Bev. She's excellent and always timely! Highly recommend!"
We responded:
"Thank you so much for sharing your great experience with us. Greatly appreciate! As my office manager, Bev goes the extra mile to assist you. We are here for you and all of your insurance needs. "
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Pierre Combes

March 2, 2024

5  out of  5
rating by Pierre Combes
"The Debra O'Farrell team was incredibly helpful! The people in the office went above and beyond to help me with insurance matters following a recent death in the family. Highly Recommend!"
We responded:
"Thank you so much for sharing your great experience with us. Greatly appreciate! We are here for you and all of your insurance needs. "
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Zhongdi Liu

May 5, 2023

5  out of  5
rating by Zhongdi Liu
"Esther was very professional and super helpful! She helped me understand all the documents and terms meaning, which I had no idea before I visited. Huge shoutout 5 star"
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Marilou Conel

January 5, 2023

5  out of  5
rating by Marilou Conel
"Excellent service. Thank you for taking care of our insurance needs. We really appreciate it."
We responded:
"Thank you so much for sharing your experience! It has been a pleasure working with you and your extended family over the last 10 years. I appreciate your trust in allowing me to take care of your Life insurance as well as all of your other insurance policy needs. Thank you again for your loyalty to my agency!"
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Kip Steinberg

January 4, 2023

5  out of  5
rating by Kip Steinberg
"I rarely write reviews, but when a business provides such superior service it should be known. Debra O'Farrell and her team are not only professional but they go beyond the extra mile to make sure everything is done right whether it is writing insurance, answering questions, or processing a claim. It is a pleasure to recommend Debra O'Farrell State Farm Insurance."
We responded:
"Thank you so much for sharing your experience! My team and I are excited to be able to help you with all of your insurance needs. You are one of many of our multi-line customers who enjoys the benefits of extra discounts. We enjoy working with you to protect your assets in every way that we can. "
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K H

December 14, 2022

5  out of  5
rating by K H
"Excellent, excellent service. I had been thinking about obtaining life insurance for years, and kept procrastinating. I finally reached out to Debra, who impressed me with not only her knowledge, but her compassion, and patience. She took the time to review my situation and assess my needs to recommend the insurance that would fit me and my family's needs best. The process (phone call assessment and physical) was professional and very efficient. I would have done this years ago if I knew it was such a smooth process. Debra held my hand through everything, which I am so appreciative of. I highly recommend Debra O'Farrell for anyone's insurance needs and am more than satisfied!"
We responded:
"Thank you so much for sharing your experience! It was a joy working with you to provide you with the right Life insurance policy to fit your needs. Just in time to be able to relax and enjoy the holidays knowing that your family will be taken care of in case of the unexpected."
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Rob Goren

November 8, 2022

5  out of  5
rating by Rob Goren
"I am so happy with the outstanding service from Bev Colton, who is knowledgeable, responsive and helpful. She helped me get the best rate on our homeowners insurance. She was able to get us an additional discount by moving our auto insurance to State Farm as well. I was very impressed by Bev’s strong communication, fast follow up and proactive recommendations. I highly recommend working with this office for exceptional service and the best insurance rates."
We responded:
"Thank you so much for sharing your experience! I apologize for the delay in my response to you. Technical issues with my page down created the delay. I'm so glad that Bev was able to create an all-policy bundle that not only gave you better coverages but also allowed you to save on your premium. Happy Holidays!"
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SJ Geisse

October 28, 2022

5  out of  5
rating by SJ Geisse
"Debra O'Farrell has been my stellar State Farm insurance agent for many years. She and her staff have always attended to my family's needs promptly, thoughtfully and effectively. Most recently, Debra worked tirelessly over many weeks, leveraging her strong professional relationships with her State Farm colleagues, to save us $1000 in premiums, implementing the full range of premium discounts to which my husband and I are entitled."
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Kendal Willis

October 14, 2022

5  out of  5
rating by Kendal Willis
"I have had nothing but positive interactions with Ester Limon! She is clear, very helpful, reassuring, and follows through on her commitments. Thank you so much for all that you do and who you are, Ester!"
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Sheng Moua

October 8, 2022

5  out of  5
rating by Sheng Moua
"Debra O'Farrell and her team are simply amazing. We have a few policies with her and she and her staff have done a fantastic job at managing our account while incorporating changes whenever we requested them. They are always patient and have been an anchor during stressful times. They have been there when my husband and I got our first apartment, when we married, bought a new car and when we moved. All which required updating/adding policies! Please don't hesitate to work with Debra O'Farrell. You are in trusted hands!"
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Dana Baker

September 26, 2022

5  out of  5
rating by Dana Baker
"We cannot thank Debra and Bev enough for all of the incredible hard work that they do to keep us running smoothly for all of our insurance needs at Ryan Scott 2 Go Catering. They are kind, diligent, responsive, knowledgeable, thorough, and very personable. They are true experts in their field and their customer service is top notch. Their services mean so much to our small business!"
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Ofe Etchie

September 26, 2022

5  out of  5
rating by Ofe Etchie
"I want to sing high praises about this company. I’ve worked with multiple staff members including the owner Debra who is absolutely amazing. Today I spoke with Bev about an issue with my car. Bev was super helpful in helping me navigate next steps to address the issue; Bev was also kind and reassured me everything was gonna be okay (which is what you need in stressful situations!). 10/10 service each time I call, super happy to be insured with this agency!"
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Siatta Adama

September 24, 2022

5  out of  5
rating by Siatta Adama
"Debra is amazing! She is very knowledgeable about life insurance policies and helped me get the right one to fit my needs. She explained everything very well and made the whole process easy. I felt extremely comfortable with her."
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Jessie Mark

September 6, 2022

5  out of  5
rating by Jessie Mark
"I have worked with Bev Colton through the office of Debra O'Farrell for the last few years. Bev is knowledgeable, proactive, gives thoughtful advice, and always finds time to answer questions so that we can proceed confidently. Thank you, Bev!"
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Black Lamb Media

August 26, 2022

5  out of  5
rating by Black Lamb Media
"Bev is incredible to work with! She is patient, thorough, and organized. I would highly recommend working with this branch for your insurance needs."
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Dena Son

July 27, 2022

5  out of  5
rating by Dena Son
"Reached out to Debra to get a quote on Insurance. Within minutes, her colleague Bev, responded to my text and provided excellent service. Bev, explained immediately that she was busy, but promised to get back to me later in the day. As promised, she followed up, and provided exceptional service. She was professional, quick, knowledgeable, and even went the extra mile to contact a third party I was working with. Highly recommended. Thanks for your help Bev."